Tendfor Contact Center and Attendant Console for Microsoft Teams

Built exclusively to integrated with Microsoft Teams, Tendfor Contact Center and Attendant Console allows you to streamline your contact center telecommunications on one platform.  With native API integration with Microsoft Teams, Tendfor offers smarter functionality for contact center agents, while providing a host of added benefits for greater efficiency and productivity.

TENDFOR CAPABILITIES AND FEATURES

✅ 100% API integration and Microsoft Cloud SaaS deployment.
✅ Works with Microsoft Teams Calling Plans, Operator Connect, & Direct-routing.
✅ Fully compatible with your PSTN numbers in Microsoft 365 from any Direct Routing Service Provider.
✅ Call recording and the ability to select spefic queues to be recorded.
✅ API based Teams presence monitoring
✅ Professional, fully featured and ergonomic attendant console/receptionist/contact center client.
✅ Powerful and user-friendly statistics portal with interactions report and retrieval, and Power BI integration.

TENDFOR IS EASY TO DEPLOY WITH BRILLIANCY PATH 

1️⃣ Consultation – Assess your business needs

2️⃣ Integration & Setup – Deploy Tendfor seamlessly

3️⃣ Training & Optimization – Maximize efficiency and results