by David Span | Apr 3, 2025 | Uncategorized
Executive Summary A state healthcare agency was struggling with an outdated on-premises call center system that had become expensive to maintain and lacked modern features. The agency partnered with Brilliancy Path to implement Anywhere365, a cloud-based omnichannel...
by David Span | Mar 23, 2025 | Uncategorized
Brilliancy Path, established in 2016, has rapidly positioned itself as a leading technology services provider, specializing in Microsoft Teams and cloud-based solutions. As a certified partner of Anywhere365®, Brilliancy Path offers unparalleled expertise in...
by David Span | Mar 14, 2025 | Uncategorized
Unlocking Efficiency and Customer Satisfaction for Small Call Centers Are you a small call center looking for a communication solution that provides advanced features and high-touch support? Discover how Brilliancy Path’s tailored approach with Anywhere365 and...
by David Span | Mar 14, 2025 | Uncategorized
Anywhere 365 – Mazda Mazda’s Digital Transformation with Anywhere365 and Microsoft Teams Mazda North American Operations (MNAO) sought to modernize its contact center by replacing legacy telephony systems with a more agile, cloud-based solution. The goal was to...